Syncro Release Day: July 2025 Edition

Announcements & Updates
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Hi community members,

Your July product updates are here! At a glance,

  • Windows Patching Dashboard
  • Ticket Timer Enhancements
  • Security Baselines*
  • Unified Technician Ticket View
  • End User Enhancements (Asset & Ticket Linking)
  • Mobile App (Canned Responses and other enhancements)
  • Warranty Tracking*
  • SNMPv3 Network Monitoring – Early Access
  • July Release Webinar – Sign Up Now

If you’re looking for full bug fixes and back-end updates, click here.

To read our release day blog, click here.

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Learn more about the Asset Warranty Tracking feature:

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Very happy when I spotted tickets in End User yesterday. And then features added to Assets there.

I see two bugs with the latter currently:

  1. Remote access button doesn’t work. It loads a raw page (screenshot below)
  2. Background Tools steals the window. It should open in a new tab like on an asset. Please add target=“_blank” etc
  3. Whilst here, the same button on the asset actually has a typo bug, it has target=“blank”, so uses ONE tab named “blank” and thus opening for a second asset steals the tab used by the first (screenshot)

Alan

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