Sep 2023 Release Notes

Release Notes
1

Windows Agent: 1.0.180.0 - 6/22/23 | Mac Agent: 1.10.537 - 2/22/23

What’s new

  • Added Quick View and Online Indicator to Vulnerable Systems Report
  • Made Internal Ticket Warnings Banner display on Ticket Detail for all Tickets on a Customer with activated warning
  • Added Assigned Contact as column in Customer Portal Ticket Section of main Portal page
  • Alphabetized Products & Services Table by Name
  • Added The Ability To Export Contacts To CSV
  • Added Invoice Reminders To Email Summary Of The Invoice Detail Page
  • Allowed Customer to Change Payment Profiles in the Customer Portal
  • Added Missing Patches by KB Report - Make KB Numbers Navigate to Respective Microsoft Update Page
  • Added Missing Patches by KB Report - Count of Assets Missing Now Navigate to Filtered List of Assets
  • Added New Lead Button in Leads Module
  • Added Assigned Contact Column to Tickets in the Customer Portal
  • Added Confirmation for Editing/Deleting Customer Credentials
  • Added New Invoice Tags for Year

What’s updated

Ticketing

  • Resolved issue with Ticket Creation Email being sent even though Initial Issue is turned off
  • Resolved Ticket View Assignment “User Assignment” dark mode styles
  • Resolved issue where Ticket Quick Filters couldn’t be submitted without (Ticket Views - Create) permission

Billing

  • Resolved issue with adding asset counter line item to recurring bill

Patch management

  • Resolved issue where Windows Patches were not updating in ‘Windows Patches’ table on asset view

Customer management

  • Resolved issue with new Customers being created with Remote Access enabled despite no Portal User
  • Updated Customer Card in Customer Portal - Ticket Detail so that it displays Assigned Contact info when the Ticket has a Contact assigned
  • Password Field is now easy to update when clicking to reveal the field in Customer Credential Tab

Asset management

  • Resolved issue where Custom Field weblink didn’t load in Asset Quick View

Rich text

  • Resolved issue with RichText Attachment file name being too long

Integrations

  • Updated ACH Billing App Card to include Breadcrumbs
  • Updated Emsisoft App Card to include breadcrumbs
  • Updated Webroot App Card to include breadcrumbs
  • Updated Bitdefender App Card to include breadcrumbs
  • Updated Splashtop App Card to include breadcrumbs and update “Back To Apps” link to become a button
  • Updated TeamViewer App Card to include breadcrumbs and update “Back To Apps” link to become a button
  • Updated ScreenConnect App Card to include breadcrumbs and update “Back To Apps” link to become a button

Windows agent