Windows Agent: 1.0.182.0 - 3/10/24 | Mac Agent: 1.13.572 - 3/22/23
Ticketing
- Resolved issue with recurring tickets not auto-associating specified assets to generated tickets
- Resolved issue with “Create ticket” button creating duplicate tickets if clicked more than once
- Resolved issue with Ticket Index page switching incorrectly to the default ticket view when a filter is manually changed
- Resolved issue with the {{ticket_custom_fields}} tag in the Ticket Label template displaying HTML
- Resolved issue with ticket views that cannot be modified appearing to be editable
- Updated timeclock punch to require no security permissions for non-admins
Invoicing
- Resolved 500 error when searching customers in QuickBooks external mapping page
- Resolved issue with blank space following customer name in Invoice Tab causing format issues
Security
- Added BYO SMTP Microsoft OAuth2 support
Alerts
- Resolved Gateway timeout 504 error on dashboard resulting from a high number of RMM alerts
Customer management
- Resolved issue with contact titles disappearing from the contact page
- Resolved pagination style issue with customer contacts
Asset management
- Resolved Ampersand “&” Not Displaying Correctly on Asset Label template as well as label prints
Communications
- Added Admin sidebar to Mailboxes pages
- Changed “In Use” column name to “Enabled” on SMTP index page
- Resolved communication log linking to a ticket number that is the same as the invoice number
- Resolved issue with email replies sent from a merged ticket creating a new lead/ticket unexpectedly
- Resolved issue with rich text emails with copy/pasted text including the light/dark mode backgrounds behind the pasted text
- Resolved issue with Communications tab invoice email linking to incorrect ticket
Inventory
- Resolved issue with inventory not returning when deleting ad-hoc bundle
Documentation
- Added full support for Microsoft Core fonts in customizable PDF Templates