Syncro Community Privacy Policy

Last updated: June 25, 2026

This Privacy Policy describes how Syncro Technologies, Inc. (“Syncro Technologies,” “we,” “our,” or “us”) collects, uses, and discloses information about you when you access or use the Syncro Community forum at community.syncromsp.com (the “Community”). This Policy applies specifically to the Community and supplements our main Privacy Policy available at syncrosecure.com/privacy, which governs your use of our other products and services.

By accessing or using the Community, you agree to the collection and use of your information as described in this Policy. If you do not agree, please do not use the Community.

How to Contact Us

If you have questions or concerns about this Policy or our privacy practices, please contact us:

  • Email: help@syncrosecure.com

  • Phone: +1 844-796-2766

  • Mail: Syncro Technologies, Inc., 610 E. Zack Street, Suite 110-4034, Tampa, FL 33602

Information We Collect

Information You Provide

When you register for or use the Community, we may collect:

  • Account information: Your name, username, and email address.

  • Profile information: Any optional information you choose to add to your public profile, such as a profile photo, bio, or job title.

  • Content you post: Posts, replies, messages, uploads, and any other content you submit to the Community.

  • Communications: Messages you send to moderators or administrators, and feedback or support requests you submit.

Information Collected Automatically

When you access the Community, we automatically collect certain technical information, including:

  • Log data: Your IP address, browser type, operating system, referring URLs, and pages visited.

  • Device information: Information about the device and connection you use to access the Community.

  • Usage data: How you interact with the Community, including topics viewed, searches performed, and time spent on pages.

  • Cookies and similar technologies: The Community uses cookies to maintain your session, remember your preferences, and analyze usage patterns. See the Cookies section below for more detail.

Information from Third Parties

If you log in to the Community using a third-party authentication service (such as Google or GitHub), we may receive basic account information from that service as permitted by your settings with that provider.

How We Use Your Information

We use the information we collect for the following purposes:

  • To create and maintain your Community account.

  • To display your posts, profile, and activity within the Community.

  • To send you notifications about activity relevant to your account (such as replies to your posts), consistent with your notification preferences.

  • To send you administrative messages, such as security alerts or updates to Community policies.

  • To moderate content and enforce our Community Guidelines and Terms of Service.

  • To investigate and address violations of our policies or applicable law.

  • To understand how the Community is used and to improve its functionality and user experience.

  • To comply with our legal obligations.

We do not use your Community activity or content for targeted advertising purposes.

Cookies

The Community uses cookies and similar tracking technologies to operate and improve the forum experience. Cookies are small data files stored on your device. We use cookies to:

  • Keep you logged in during your session.

  • Remember your preferences and settings.

  • Analyze usage patterns to improve the Community.

You can control cookie behavior through your browser settings. Disabling cookies may affect the functionality of the Community, including your ability to stay logged in.

How We Share Your Information

Public Content

By default, your username, profile information, and any content you post to the Community are visible to other registered members. Some content may also be visible to visitors who are not logged in, depending on Community settings. Please consider this before posting.

Service Providers

We share information with third-party service providers that help us operate the Community, including our hosting provider (Discourse) and analytics tools. These providers are permitted to use your information only to perform services on our behalf and are subject to confidentiality obligations.

Legal Requirements

We may disclose your information if we believe disclosure is required or appropriate to comply with applicable law, a legal process, or a government request; to enforce our Community Guidelines or Terms of Service; or to protect the rights, property, or safety of Syncro Technologies, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you of any such change as required by applicable law.

We Do Not Sell Your Information

Syncro Technologies does not sell your personal information to third parties, including information collected through the Community.

Data Retention

We retain your account information and Community content for as long as your account is active or as needed to provide you with access to the Community. If you close your account, we will retain certain information as required by law or for legitimate business purposes such as fraud prevention and enforcing our policies. Server logs containing IP addresses are retained for a limited period consistent with our operational and security needs.

If you would like to request deletion of your account or Community content, please contact us using the information in the “How to Contact Us” section above.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to access, correct, delete, or receive a copy of your data. You may also have the right to opt out of certain uses of your information.

To exercise any of these rights, please contact us as set forth in the “How to Contact Us” section above. We will respond to your request within the timeframe required by applicable law.

For California residents, Texas residents, and residents of other U.S. states with applicable privacy laws, please refer to the state-specific rights section of our main Privacy Policy at syncrosecure.com/privacy-policy for additional information about your rights and how to exercise them.

If you are located in the European Union, Switzerland, or the United Kingdom, you may also have rights under applicable data protection law, including the right to lodge a complaint with your local supervisory authority.

Children

The Community is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from anyone under 16. If we learn that we have collected personal information from a person under 16, we will delete it promptly. If you believe a person under 16 has provided us with personal information, please contact us using the information in the “How to Contact Us” section.

Transfer of Data

The Community is operated from the United States. If you are located outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Community, you consent to this transfer.

Third-Party Links

The Community may contain links to third-party websites or resources. This Policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Policy from time to time. When we do, we will post the updated Policy on this page and update the “Last updated” date at the top. For material changes, we will endeavor to provide reasonable notice through the Community. Your continued use of the Community after any changes constitutes your acceptance of the updated Policy.

This Policy applies solely to the Syncro Community forum at community.syncromsp.com. For information about how we handle data in connection with our products and services, please see our main Privacy Policy at syncrosecure.com/privacy-policy.