Windows Agent: 1.0.180.0 - 6/22/23 | Mac Agent: 1.10.537 - 2/22/23
Ticketing
- Resolved issue with customers receiving two autoresponders after submitting a ticket via email
- Resolved issue where there was no clear method of un-assigning a ticket view as a default
- Resolved issue with ticket communications duplicating in some tickets every 3 hours
- Resolved issue where the copy/paste on Rich Text tickets jumps the cursor to the bottom of the window
- Resolved issue where ticket creation email was sent even though Initial Issue was turned off
- Resolved issue where copy/pasting a clickable URL in angle brackets with Rich Text on removes the URL
Invoicing
- Resolved issue where new Serialized Product wasn’t Auto Syncing to QBO unless Product name was changed
- Resolved issue with Invoice Index where clicking “#” to sort by Invoice number didn’t work
- Resolved End User Remote Access false billing error at $5/month in Recurly Invoices
- Resolved issue where HTML is preserved in comments export CSV, making it difficult to read
- Resolved issue with Safari browser when Rich Text is enabled, text will jump unexpectedly when hitting return from the first line to second
Scripting
- Resolved issue where Dropdown Script Variables failed to pass to scripts when run in Automated Remediation actions
Reporting
- Resolved issue where Daily Invoices Report was no longer included total column after CSV update
- Resolved 504 error when running the Inventory Changes Report.
Security
- Added Compromise Password Detection in login settings
Calendar
- Resolved issue where “All Day” Appointment that spans two days shows up as three days in Calendar
Acronis
- Added Acronis offerings and pricing to App Card
Bitdefender
- Added additional SKUs
UI
- Resolve blank space that can appear at the right of the top nav depending on the selection of tabs
Security
- Enabled the use of hardware security keys
- Added support for Hardware Security Keys as an MFA Option
Search
- Resolved issue where searching a contact while already on a contact page will refresh without navigating to the proper contact
Miscellaneous
- Resolved issue where Dropbox refresh token is invalid
- Hid ability for users to add more Dejavoo devices
- Resolved issue with “What`s this?” button on sign in page not working when MFA is enabled