Jan 2023 Release Notes

Windows Agent: 1.0.171 - 12/9/22 | Mac Agent: 1.9.469 - 10/21/22

What’s new

  • Added ‘Last Boot Time’ to ‘Asset Information’ table in main Overview Tab

What’s updated


  • Resolved an issue with executive summary PDF export not wrapping fields correctly
  • Resolved an issue with Asset Activity Report not including Windows Patch (updates) categories as expected

Asset management

  • Resolved an issue with security group permission Assets - Reboot not allowing user to reboot asset
  • Resolved an issue with body text of the “Ticket Log” UI In the Asset Details page overflowing
  • Resolved an issue with the “Select All” check box to top of ‘/api_tokens/new#new-api-token’ list of permissions
  • Resolved an error with the drag and drop assets on the Assets and Policies Tab

User management

  • Resolved an issue where disabling a user didn’t fully remove them from ticket automations, SLAs, or mailbox rules, causing confusion


  • Resolved an issue with user getting billed for contact that was deleted and had Splashtop Remote Access enabled


  • Resolved an error with email rules when attempting to create contact


  • Resolved an issue with ticket initial issue text overflowing on Asset detail page’s Ticket Log UI


  • Resolved an issue where typing any number to start a line like “25.5” is causing the editor to create a numbered list and changes the “25.5” to “1”
  • Resolved an issue where Syncro footer is inconsistent in various areas