Syncro Product Enhancement - Show Customer Name On Ticket Comments

Hey everyone,

We’ve just pushed out an update to how incoming ticket comments are handled within Syncro. When a new ticket comment arrives, it will clearly denote who the comment originated from, which is particularly useful for knowing who responded when you you have multiple CCs on the same ticket.

Please check out our feature video for more details.


Again, the little things make me :grinning::grinning::grinning::grinning:


Same :smiley: Major updates are - ok - but the little updates goes a long way:)

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