We’ve updated the “Split Ticket” action to now record a system comment on the originating ticket which denotes the action occurred, and includes a link to the split ticket.
This should make it more functional for auditing purposes.
We’ve updated the “Split Ticket” action to now record a system comment on the originating ticket which denotes the action occurred, and includes a link to the split ticket.
This should make it more functional for auditing purposes.