Nov 2023 Release Notes

Release Notes
1

What’s new

What’s updated

Contracts

  • File names are now correctly displayed in the Attachments section on the Contract page

Customers

  • Resolved issue where Address autocomplete was not initiating when entering an address in the customer’s profile
  • No Email of Any Kind setting on the Top Level Customer record will now correctly be respected on associated Contact records

Mobile

  • Stability improvements and crash fixes
  • Performance improvements because of the framework upgrade and caching
  • Reduce
  • d overhead on the API to improve section load performance

Reports

  • Updated Executive Summary Report Builder to support Windows Server 2022 within ‘Asset Health Summary’ and ‘Unsupported OS’ visual blocks
  • Updated Executive Summary Report Builder to support Windows Server 2022 within ‘Operating System Breakdown’
  • Fixed issue where Asset Audit Report was generating a blank PDF
  • Fixed issue where RMM Summary by Customer Report was generating a blank PDF
  • Fixed issue where RMM Summary by Customer Detail Report was generating a blank PDF
  • Fixed issue where RMM Summary by Executive Summary Report was generating a blank PDF
  • Fixed a case where the Executive Summary Report would not load as expected due to a blank data field on an Asset

RMM

  • Resolved issue where SyncroLive Command Line Terminal was not accepting confirmation prompts
  • Resolved issue where the Remote Access button was missing for Mac Assets on the Asset Index page
  • Extend Splashtop Remote TTL / auto reconnect timing
  • Resolved cases where the Preview Thumbnail on devices running MacOS Sonoma were more distorted than expected
  • Resolved UI bug where Asset data would extend out the right side of the Asset Table. Formatted Asset index to use more space on the page
  • Improved Chat text color in Dark mode, making it easier to read text
  • Fixed issue where the “3rd Party AV” area of Asset overview was not updating properly

Security

  • Based on Partner feedback, we adjusted the expected behavior of IP Allow List to no longer block API Calls when the feature is in use

Ticketing

  • Fixed cases where Ticket Comments would save and/or send with more than expected padding between text lines
  • Team Views Tab - Team Ticket Views Section now displays current user in the Views they have pinned/assigned