What’s new
- Report Builder List Blocks now support 100, 250, and 500 records
- We released Add Time on Behalf of Another Technician
- You can now view Customer Names on ticket comments
What’s updated
Policy management
- Resolved an issue where default policies were not initialized as expected during Kabuto to Syncro migration
Invoices
- Resolved an issue where Scheduled Invoices may not have run as expected on July 14, 2022
- Resolved an issue where, in certain circumstances, deleting an item from a multi-page invoice would not update the display as expected
Mac agent
- Resolved an issue that caused an “Error occurred during the installation” message to appear when installing the Syncro Mac Agent on macOS Monterey 12.3
Windows agent
- Resolved an issue where the asset thumbnail of an RDC Windows device would not update as expected
Reporting
- Resolved an issue where setting a scheduled report run date would not save the date as expected
- Resolved an issue with the Splashtop end user charges report, where contacts were incorrectly listed twice
Alerts and Notifications
- Resolved a short-duration issue where SMS Text Messages to certain carriers were failing to be received by the recipient
Integrations
- Resolved an issue where AutoPrinter would not auto-print invoices
Policy Management
- Resolved an issue where users migrating from Kabuto and/or RepairShopr to Syncro would not have the latest Policy Inheritance model
Scripting
- Resolved an issue where the mouse cursor would be accidentally hidden when in the Script Editor
Ticketing
- Resolved an issue where recurring tickets were not running if a worksheet was attached
- Resolved an issue in the Tickets tab where the Ticket list would show the issue “Type” dropdown as the “issue” instead of the “type”
- Resolved an issue where certain conditions would cause the ticket comments “Restore previously entered information” to not display as expected
- Resolved an issue in ticket comments where pasting text would not move the cursor to the end of the pasted item
- Resolved an issue where, in certain cases, opening the Tickets tab would cause a “500 Error” error message