It should, yep.
Check the video in the original post and it shows how to get started with it.
Does Syncro’s integration allow for customizing the SOS agent like I can do with a direct purchase?
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No. You’d need their portal to do that.
Hi Frank, we had the same problem. The SOS client is stack specific, in the app the service region can be switched between EU and Global. Syncro uses Global, mobile app stores in e.g. Germany use EU (due to GDPR). See https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360046489612-Global-vs-EU-stack
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