Syncro Product Enhancement: Subscribe Another Technician To A Ticket

As a technician, you’ve been able to assign yourself to a ticket, and today we’re enhancing that functionality.

Now, technicians can subscribe other technicians to their tickets, simplifying the ticketing notification process even further. When subscribed to a ticket, a technician will receive alerts just as if they were the main technician on the ticket.

To see this new update in action, check out our feature video:

For more information, please visit our Knowledge Base.


Oh boy!!! This sounds great.

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