In testing the menu item for macOS I really don’t care for it. Primarily because I have another solution for most of those capabilities. But. . .I do prefer that my users be able to submit tickets using Syncro’s Agent Contact Form. So. . .if I choose to hide the system tray/menu item in my Syncro macOS policy, is there a way to bring up the Agent Contact Form using a script or terminal command? I have to imagine all of the pieces are there and the “Hide System Tray” setting only tells the endpoint whether to put the icon in the menu bar.
No, it has to be triggered from the tray menu.
Looks like I’ll have to add it as a feature request.
It’s not something that is supported. It does not add or remove components when hiding/showing the tray icon.
If you’d like to see it behave as you are suggesting, please add a feature request to the Feature Request category here in our Community Forums.