Filtering by Ticket Type- Doesnt work.
But Ticket type is listed to the side so why can’t I filter by the type?
Filtering by Ticket Type- Doesnt work.
But Ticket type is listed to the side so why can’t I filter by the type?
Hi @mark7
Looking at the your screenshot it seems “Type” is highlighted. If so, please see if using “Issue is” or “ISSUE” will help grouping tickets the way you needed.