Is there any way to customize what gets put into an appointment? We integrate appointments alongside other calendar systems and integration into my Office365 calendar works great.
I have a dedicated screen mounted to my wall that shows today’s appointments which is awesome. However, when the appointments are created, it shows [S] customer name then as much of the description of the appointment as fits on the screen. This means I have to drill down and figure out which ticket this appointment is referring to. The ticket number is burried in the no
If there were a way to have the appointment number appear right after the [S] and before the customer’s name, I could simply look at my calendar on the wall, open syncro and type that number to get to the ticket I need to be working on.