Cancel Syncro account

[Quick-Tech]

I need to cancel my Syncro account. There seems to be no clear way to do so.

[anon24463327]

You can send in a ticket to support and we’ll get the cancellation processed.

We have it instructions posted here in our KB:

Update my plan or payment method

To update your payment method or plan, just go to Admin > Account Profile. From there, either click Choose a Plan or Update Payment Method. [Editing account] It's that simple! Note that if you choose to change your plan, it will be effective immediately. For other plan changes, questions about your bill, or to cancel your account, please click Submit Support Ticket at the top of this page and our support team will be happy to assist.

[Quick-Tech]

I sent a cancel my account message a week or two ago, what happened to it.

[canden.hicks]

Hi @Quick-Tech,

Let me have someone from support look into this and circle back with you.

[canden.hicks]

Hi @Quick-Tech,

The support team would need you to call in and verify the card on file to cancel the account. You can contact support at +1 415-523-6363.

[les]

This is utter bullshit. I’m trying to cancel my account and you provide NO WAY to do it. I called your number and you have NO ONE to answer the calls… I’ll call my credit card provider and have them reject the payments going forward.

[Andy]

Please email help@syncromsp.com and they’ll handle your cancellation request for you.