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We have setup our Mandrill / Mailchimp SMTP server successfully. However when running the test we were told we had to setup a custom outbound mailbox to make it work. That requires us to forward the email we are using for the mailbox to our syncro email - tech4life@syncroemail.com. Our gmail accounts only forward after receiving the verification email at the forwarded address.
Can’t complete the process without receiving that email. How / where is it possible to do that?
This entire process doesn’t seem well thought out. We are forced into changing as we are having clients NOT receiving our invoices from the syncroemail.com email. That should improve from our Mailchimp/ Mandrill email server.
Has anyone set this up successfully or have any tips?
Hi Steve,
Since this is the Knowledge Base portion of the site, you may not get any replies here. I suggest posting in the below forum page instead.
Ticketing: (Leads, Mailboxes, & SMTP - Syncro Support Community)
You might also consider clicking Submit Support Ticket at the top of this page and submitting your issue to our support staff.