Asset Purchase Date and Warranty Expiry Date

1

Is there any way to add these 2 fields to an asset that will also show up in an asset report?

I have added those 2 custom fields to my assets, but first off, I can only edit them by going into Edit in the Asset properties, rather than being able to change them with a clickable field in the Asset list, so adding the info will be tedious.

But still, I would probably be willing to do that work one time and keep up with it if I could find a way to have that info come out on Asset reports. But I can’t find a way to do that.

I have clients ask all the time for updated asset reports that ususally lead to more sales for me. I find myself manually inputting the purchase date and warranty expiry date.

There has to be a better way!!

2

You should be able to view custom fields in the List blocks of both the Internal and Executive Summary Reports. Let me know if that solves the issue.

3

The info is there in the report which is nice, but it looks like the only export option is PDF. I like to exort to CSV so I can markup and manipulate the reports.

Is there any way that I would NOT have to manually enter the data? I know N-Able used to pull Warranty expiry data from Dell so I know it is possible.

4

Not natively, but if you had an app that was pulling this data elsewhere it could definitely add/update your asset records (or whatever record type, really) through the API.

5

These custom date fields are also not sortable when viewing and also not configurable in a search. I have a feature request asking for this functionality. I’m betting it relates to the fact that you can’t export them to a csv.