PSA: RICH TEXT : Request to remove 2500 character limit after rich text was enabled
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0
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26
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February 6, 2023
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Rich Text Rollout Update
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16
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559
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February 6, 2023
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Double Email sent out when a client opens a new ticket via email - update please?
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2
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58
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January 31, 2023
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Does anyone have Exclaimer Signature experience?
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1
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55
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January 31, 2023
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Rich Text is here and ready for GA!
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45
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690
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January 23, 2023
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Syncro's Zapier Plugin/API Must Be Updated To Accommodate New Rich-Text Ticketing
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4
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101
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January 23, 2023
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RESOLVED- 1/20/23: PSA: Rich Text: Ticket Comments do not show in UI in Split Ticket Modal
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0
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139
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December 19, 2022
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PSA: Rich Text: Additional Padding on Line Breaks
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0
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54
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January 20, 2023
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PSA: Rich Text: Pasting URLs won't immediately convert the URL to a hyperlink after hitting space
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0
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40
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January 20, 2023
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PSA: Rich Text: Ticket Update Banner not consistently triggering with inbound SMS
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0
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41
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January 20, 2023
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PSA: Rich Text: Unable to edit Ticket Description field in Leads Module
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0
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42
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January 19, 2023
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PSA: Rich Text: An errant Ticket Update Email is being sent to customers when a image is rendered on the ticket causing confusion
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0
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47
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January 19, 2023
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PSA: Rich Text: Identified cases where formatting is lost on Ticket Comments created over API
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0
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50
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January 19, 2023
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PSA: Rich Text: Additional Errant Email being sent unexpectedly
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0
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81
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January 19, 2023
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PSA: Rich Text: HotKey - Shift + Tab not reversing tab as expected
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0
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45
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January 19, 2023
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PSA: Rich Text: Forwarded emails creating Leads are not matching to the correct contact/customer
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1
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254
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January 3, 2023
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RESOLVED: PSA : Rich Text: Editor does not automatically start a "list" if you type "1." and then hit spacebar like other HTML editors typically do
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1
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119
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January 3, 2023
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RESOLVED: PSA: Rich Text - Tabbing in Ordered or Unordered Lists does not indent to sub-categories as expected
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1
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113
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January 3, 2023
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RESOLVED: PSA: Rich Text: HTML showing in Asset Detail > Ticket Log "Initial Issue" column
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1
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81
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January 3, 2023
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RESOLVED: PSA: Rich Text: If "Ticket Comments - default to Internal instead of External" is enabled then the Ticket Comment field will not show a yellow background as expected
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1
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95
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January 3, 2023
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PSA: Rich Text: Scheduled reports email body is not rendering HTML
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0
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137
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December 19, 2022
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PSA: Rich Text: When resolving ticket via "submit as resolved" the uncharged time warning prompt is not displayed
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0
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123
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December 19, 2022
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