We are working with another company and wanted to start to move their assets into our account. I was thinking using a script that would uninstall Syncro and reinstall it with our installer.
Would something like this work? I figure I would just use the PS install syncro but add a few lines in the beginning to first remove Syncro. So far I am running into a problem trying to find Syncro as an option to uninstall from PS. I do not see it when I run this command:
Get-WmiObject -Class Win32_Product | Select-Object -Property Name
Don’t use win32_product, read up on all the issues this can cause. You can thoroughly mess up machines running it.
There is an uninstall on this page: https://help.syncromsp.com/hc/en-us/articles/115002535954-Install-a-Syncro-Agent-on-a-Device#troubleshooting. If you run into any issues, there’s also an uninstaller that will wipe out the UUID. https://help.syncromsp.com/hc/en-us/articles/360053275574-Assets-Duplicated-or-Reporting-Incorrectly
That script completely wipes away Syncro from the machine. I am simply trying to replicate the actions of installing it from Program files just to right away re-install it under a new account. This would be easy in the GUI but I am doing it for multiple machines so I thought I would be able to script it.
This and many other RMMs don’t allow for a reinstall or repair install. You can’t simply rerun the installer and have it connect to another instance.
Syncro takes the script, packages into a PS1 and then runs it locally. In theory, it should uninstall and reinstall, but I have never tested it.