Is there a new uninstall script other than the one from https://help.syncromsp.com/hc/en-us/articles/115002535954-Install-a-Syncro-Agent-on-a-Device#troubleshooting ?
1- Imaged a client machine (has all programs/Syncro/etc)
2- Restored the image to new hardware (not connected to the internet)
3- Removed Syncro/Splashtop/Bitdefender/ScreenConnect etc
4- Ran uninstall syncro script to make sure nothing was left over
5- renamed the machine to something new
6- Connect to internet (first time connecting after all of the above completed)
7- Install syncro agent- it does NOT create a new asset in Syncro but it does fully complete successfully
8- It now shows up as a random asset (overwriting and existing asset) and if we complete this process on a whole other new hardware (with new name) it overwrites again so newasset1 is now newasset2 in syncro…
So we’re missing something here- anyone have some tips on how to image a production unit / remove all the system specific items / rename / install as a new syncro asset? Maybe our uninstaller script is out of date?