We have migrated over to the new UK VAT and have a couple of questions:
Products no longer appear to have a VAT rate to select? We sell some products with a different VAT rate - how can we deal with these?
Invoice template now has a VAT rate and VAT amount column, but they are empty - why is this?
During migration - recurring template items that are based on a policy folder or an asset search are difficult to deal with as there is no function to change the price to a pre-vat amount without removing the item and adding it back in again. We don’t have our recurring items set to update their prices based on the product as some of our customers have custom pricing.