I have done the migration and manually changed the prices in my products and services to excluding VAT. When I look at the reoccurring invoices with the " update prices if they change" ticked option some line items are not coming over excluding VAT. One line item specifically is £53 + VAT and is showing as £63.00 in the reoccurring invoice. I can remove it and add it each time and it does the same.
Please can you look at this urgently.
Hi Itaddicts! I have your recurring templates open- is there one that you’re referencing specifically that we can take a look at?
Hi, I found the issue. It was a vat inclusive price override in contracts module. All solved. Easy to miss that section.
Thanks for the response.
Glad to hear all is well! If anything else pops up let us know, we’ll be monitoring the forum and ticket queue.
Request: Maybe have the recurring invoice pop up an error if there is a clash?