Syncro Platform Investments

I’d love to see a public Trello or roadmap or something; I’d also love to see anything kept up to date for us to track…

I believe that both @canden.hicks and @Andy would agree that its users would have a lot more faith* for the future with Syncro if Syncro kept us more in the loop.

Consider from our perspective… While Datto gets bought out by Kaseya, Syncro goes silent on the user-accessible update areas listed here:

  • Syncro's MSP blog | Helping your business thrive
  • hasn’t been updated since the end of April;
  • SyncroUpdates - the last update on the ‘update notifier’ window thing (in between chat and your name, top right-hand side) is May 23rd. It’s June 24th!
  • I’ve received two separate popups asking me if I would recommend Syncro to a friend or whatever, but no popup telling me about the all new 2022 Mac App!?! Heck yes!!! MDM next maybe? Linux client?

I really do enjoy using the platform. I understand that this is more of a constant development than a release. I’m fine with that, really!

I’d just like to know what the future is for Syncro, so I can better plan for my business.

*By “faith” I mean I would be more willing to give you more money every month if you added the features I currently pay other companies for. This community has thousands of ideas and all of them are most likely to make us and by extension Syncro more money by being more productive by using the platform that we already have. Syncro appears to be in a period of growth, so maybe it’s a good time to start keeping those who have paid Syncro’s way better up-to-date on what is happening. Just my thoughts…

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