I am just getting started setting this up, and I don’t want to paint myself into a corner by making premature decisions.
I am not an MSP but provide internal IT support to ca 40 users at this time (but growing…).
It may very well be that I will develop policies that apply to some users and not others, possibly depending on department.
Does it make sense to set up individual departments as separate “customers”? I am worried that I will then not get a complete overview of all devices in the company but have to click into each individual “customer”.
Can I just handle things within one “customer” that encompasses the whole company and then later develop policies that apply to subgroups?
Does anyone have experience working with Syncro as an internal IT department?