Hi. On Friday evening i turned on the option to in the RMM Agent Policy to “Require client permission for remote access” Over the weekend we have had hundreds of “offline agents” from multiple clients, in multiple areas so its not an ISP outage. Is this coincidence or something else? Thanks

RMM Agents going offline

Andy January 16, 2024, 2:06pm 8

This should run through support so they can look into it for you. Have you opened a ticket?

1 Like

Agents falsely reporting offline

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