In testing we modified a user that had global admin rights by checking the box “Put in a Customer-Specific Security Group.”
We are now trying to flip things back, but receive an error indicating we can’t promote the user back.
Anyone run into this previously?
That’s a one-way setting. I’d reach out to support and see if they can help you out with that one.
Appreciate the response!
I had reached out to support earlier and received the following instruction (which did work):
See the portion under “Reverting a Single Customer User.”