New Tech Training Plan

Greetings fellow Syncro-ers. Does anybody have a great list of resources you hand to a new tech you’ve hired to bring them up to speed on what they need to know to successfully use Syncro to support clients?

Thanks!

I would recommend syncro academy, spent a bit of time looking at some of the docs when it was introduced a couple of month back to see if it would be useful for new joiners…

https://academy.syncromsp.com/users/sign_in?next=%2Fdashboard

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Hi @jeremy, in addition to the academy we have live webinars where technicians can engage and ask questions with a product specialist. Here is more information on that: https://community.syncromsp.com/t/training/161?u=canden.hicks

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Hi All,
I am a new tech in our company and I would like to proactively learn the best practices and Syncro features from techs perspective and i am having hard time finding one place for that. All tutorial seems to be focused for a “New syncro customer”. They are way too advanced.
Any ideas?

We have the Syncro Academy which is self guided and you can hop around to what you’d like to learn about: academy.syncromsp.com.