Character limit in ticket update on new iOS app

[brad6]

I seem to be only able to input around 250 characters in a ticket update on the new mobile app, is this a feature?

[Andy]

I inquired internally to see what was going on there. I confirmed this on my test app this morning as well.

[alex9]

Yes, it needs an urgent hitfix deployed as it is next to useless for a comprehensive entry.