Allowing Client to see their own devices

[GuruShane]

You could try enabling the Portal for a specific contact for this customer. In the scripts you want them to have access to you can enable it to be available on the customer portals. If you want to also allow remote access for that user via Splashtop then they can access that through the portal as well. You can add tickets, invoices and other items to the customer portal too. We don’t use it much but something that may suit your needs without paying for another Technician seat.

Customer Portal Users and Permissions

Portal users can be created in the customer detail screen. Portal User Permissions allows you to give granular permissions to your portal users. Table of Contents Overview Portal User Permission Groups Default Permissions For Non-Portal Users Adding a Portal User Self-Serve Password Reset Enabling MFA Overview Portal users are meant to work with contacts. Just add contacts, then assign them portal user groups with different permissions. Here are some technical details: If a custom…