Agent Contact Forms will not create ticket...keep receiving error

[Andy]

Ok great, thanks. Confirming you have everything is your allow lists as noted here?

Syncro Exceptions and Allowlists

This is the current list of domains you will want to consider allowlisting to ensure your Syncro agents are able to communicate properly: app.kabuto.io  *.syncromsp.com *.syncroapi.com *.kabutoservices.com ld.aurelius.host attachments.servably.com If you are using Splashtop that is included with Syncro (not the BYO version), see our Splashtop allowlisting instructions. You can also check for SSL issues is by pasting each url into the browser of the device with the iss…