🚀 Windows Agent 1.0.198 Release: 1/28/26

Announcements & Updates
1

Hi Syncro Community :waving_hand:

Windows Agent version 1.0.198 will be deployed on Wednesday, January 28, 2026.

Key Updates in This Release:

  • Resolves an issue where the Get-ScreenCapture script command would trigger a manual Snipping Tool prompt on Windows 11; it now runs silently as intended.
  • Improves SNMPv3 alerting reliability to ensure “Offline” notifications are triggered immediately once a device exceeds its configured downtime threshold.

Important Information for all Agent Releases:

  • Agent releases are automatic; no manual action is needed.
  • The update affects the path: C:\Program Files\RepairTech\Syncro.
  • Action required for whitelisting: If you use tools like ThreatLocker or AppLocker, you’ll need to allow this path to ensure continued automatic updates.

For details, see our Exceptions and Allowlist documentation

Doc center details: Latest Updates - Syncro
Questions? Feel free to tag myself or @Lindsey :waving_hand:

2

Glad to see Get-ScreenCapture #44535979 getting fixed. Did my 10/22 code help?

3

Hi Rob, it’s great to see this one crossing the finish line! I took a look at the code our engineer implemented alongside the workaround you shared back in October.

While the approaches are slightly different, your initial research into using the .NET framework was spot on. Our engineer utilized a combination of PInvoke for active window capture and specific .NET methods to ensure we don’t require user interaction on Windows 11. We really appreciate your input! It’s always helpful to see how our power users tackle these hurdles while we work on the native fix.