Syncro’s Priorities for Q4

Announcements
18

In Q3 we completed the first major milestone of our Heroku to AWS migration. We also released a bunch of smaller QOL feature improvements:

  • Report Builder List Blocks now support 100, 250, and 500 records
  • Added ability to add time on behalf of another technician
  • Added customer names to ticket comments
  • Added ability to subscribe another technician to tickets
  • We added the ability to filter Saved Customer Searches by number of assets
  • We added the ability to set a default per-technician labor product

And of course we fixed a slew of user-reported issues which we post here in the Community Forums each month:

This is on top of everything else we’ve been hard at work on for Q4 which Ian spoke to above. Two of those items are rounding the corner, Technician and Customer Efficiency Reports, and HTML Ticket Communications.

We’ve been quite busy over here :).

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