This is a recurring program, and it is taking place on our Facebook group. So far participation has been fantastic, and we’re fast approaching 600 comments. Too bad, I would have loved to have you participate, but you are always free to add your requests into the Feature Request category here in our Community Forums. Our Product team regularly monitors that area.
24 hours is up! I wanted to thank everyone for kicking off this first open submissions for our new Community-Driven Development Program with a bang! I truly enjoyed engaging with all of you and your ideas, of which we had no shortage of. We had roughly 550 comments on that thread, so you all certainly came locked and loaded :).
We’ll be picking our favorites along with a healthy dose of runner-ups, and we’ll be announcing those early next week. We’ll open a new round of submissions in a few weeks, and we’ll let everyone know a few days in advance.
Thanks again to everyone who participated. You guys are awesome!
Regardless, our first round of submissions was a tremendous success, and we’re looking forward to picking the winners and getting those off to our engineering team. We’ll be spinning up a new round in our Facebook community over the next few weeks, so I hope you get a chance to participate.
I am glad that the first round was a success and there are some more QOL FRs to work on.
I look forward to seeing them implemented.
FB is far down the priority list of info channels I’ll spend time on. I highly doubt I will post any FRs to the Syncro group on FB.
I’ll continue to post FRs to the Syncro forum. Your choice to ignore or include them.
I have added suggestions in the past however looks like they are lost when the support platform changed. I would like to see the ability to redirect the tenant to a custom url such as support.yourdomain.com. Then I might consider allowing my customers to use the customer facing features.
I look at major improvements to the product rather than an extra “button that does this” “or that”.
Lets all vote on a button that does this or that does not interest me as I am so far away from using the product to its full capacity due to what I mentioned above.
Hey mate. I see your new here and your first post is to me. Thanks mate!!!
The next questions is… Is it a supported method as it would be disappointing to invest in this and have it broken down the track and have a bunch of customers creating tickets due to not being able to access their customer portal.