Andy, I suspect that the workstation hasn’t completed a reboot or the agent hasn’t been reinstalled completely yet. It’s like it is in a partial state. I had 16 assets re-appear in Splashtop over the past few days in the Default Group. Because this has happened so many times over the past 18 months I almost wish that there was no integration with Splashtop and that Syncro didn’t have a paired Splashtop Enterprise setup for non BYO customers (like myself) - that way I could install Syncro and Splashtop independently and have no ties between them to create this sort of mess. It’s really the last thing I need to be dealing with.
Ok, so far any reports we have after the fix were related to Syncro Agents that had not yet updated. Once it updated to the newest version (152) this behavior should have ended, and any assets that hadn’t reinstalled should be reinstalled using the deployment code you have entered in the Splashtop app card.