In house security

Is there any type of security I can implement with my new technicians that alerts me whenever one of our technicians log in?

ip address logging that I can check or get alerted to?

Syncro app login notifications?

Chuck Please notify me at chuck.rogers@genieitservices.com

Nope, Syncro doesn’t really do auditing sadly.

Is this still the case that I cannot know when a technician logs in???

Seriously?

You can’t even know when a tech runs a script on an asset or when a tech makes a change to a ticket status or ticket schedule. Pretty much it’s a black box of trust.