The community team is testing out a new tradition to bring a little more fun into your feed — and maybe even some swag to your doorstep.
Here’s the deal: We’ll post a light prompt — something fun, creative, or just plain silly — and you’ll have a chance to chime in and win cool stuff (think hats, mugs, mystery swag ).
Whether you’re here to show off your setup, share a laugh, or drop some wisdom, Fun Fridays are for YOU.
This Friday’s Question:
What’s one piece of advice you’ve learned or received in your career that you often refer back on? It can be tech-related, people-related, or just plain brilliant.
What’s up for grabs?
Your choice between a Syncro mug (quality is amazing!) OR @Andy 's book, “So You Want to Be An MSP”
This thread closes 11:59pm PT on Friday, July 4, 2025. The winner of Fun Friday #1 will be announced on July 7.
One piece of advice I often come back to is “clarity is kindness”. In a fast moving environment where clients rely on us for uptime, security, and rapid response, clear communication is everything. That means being transparent with clients about what’s realistic, setting expectations with the team, and not avoiding tough conversations when something isn’t working. Early on, I thought I had to shield people from friction to keep morale high, but I’ve learned that respectful honesty builds trust, both internally and externally. The more clarity I bring as a leader, the better the team performs
One of the most valuable lessons I learned early in my business career is this: rules are for everyone else.
If you’re told no, try harder.
If you’re told a path is blocked, build a new one.
If the rules say you can’t, write new ones that say you can.
Following the norms and expectations set by others only limits you to the results they’ve achieved. If you want to do more, you have to think bigger — and play by your own rules.
The best advice I ever got was: ‘Never send an email when you’re angry—or hungry.’ Turns out both lead to equally regrettable typos and career-limiting statements!
I think some items I always lean on, in terms of complex problem solving, or working on something new.
Always start with a clean slate.
An empty sink in the kitchen, clean counters.
Organized tools in the toolbox, clean workbench.
On workstations or servers, close all open programs, get a clean reboot!
Take a methodical approach, document the steps already taken so you don’t retrace paths and waste time.
Unless its physically broken apart, if it worked before, there’s a way to make it work again. Find out what changed, and why.
Introducing: Fun Fridays!
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This Friday’s Question: