Is there a way for the resolved notification e-mail to not only e-mail the Primary Contact but also the Additional CC as it appears to not be?
Related Topics
Topic | Replies | Views | Activity | |
---|---|---|---|---|
Ticket Notification for Primary Contact
|
3 | 846 | March 8, 2022 | |
Resolved Email Template - What does it email?
|
2 | 1128 | March 3, 2022 | |
Support email address being added to tickets and creating additional email / notification
|
5 | 77 | August 23, 2024 | |
Changing the Resolved Email Template | 9 | 66 | September 30, 2024 | |
Resolved Ticket - Resolved Template
|
6 | 1148 | February 16, 2022 |