Is there a way for the resolved notification e-mail to not only e-mail the Primary Contact but also the Additional CC as it appears to not be?
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
|
Ticket Notification for Primary Contact
|
3 | 847 | March 8, 2022 | |
|
Resolved Email Template - What does it email?
|
2 | 1129 | March 3, 2022 | |
|
Support email address being added to tickets and creating additional email / notification
|
5 | 79 | August 23, 2024 | |
| Changing the Resolved Email Template | 9 | 67 | September 30, 2024 | |
|
Resolved Ticket - Resolved Template
|
6 | 1158 | February 16, 2022 |