Introducing Syncro Extended Monitoring & Management (XMM™): RMM + PSA + Microsoft 365

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Syncro is launching the next generation of IT management software: XMM™ (Extended Monitoring and Management).

This launch marks a significant step in the evolution of Syncro’s platform, unifying RMM, PSA, and Microsoft 365 multi-tenant management into a single, unified solution.

The platform introduces key capabilities, including:

  • Microsoft Entra ID Integration:

    • Multi-tenant identity management

    • In-app password resets

    • MFA resets

    • Automatic user syncing

  • Microsoft 365 Baseline Management for Security and Compliance:

    • Guided implementation of CIS-aligned security baselines

    • Continuous monitoring for drift or changes

    • Proactive alerting to support compliance

  • Microsoft 365 Security Assessment Tool:

    • Branded security evaluations for Microsoft tenants

    • Identifies vulnerabilities and compliance gaps

    • Surfaces potential revenue opportunities for MSPs

To learn more about XMM™, click here.

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Just wondering if there is any sort of video demo of this coming out in the next while? We’re Augmentt users here and this is pretty close to the description of what we do with Augmentt.

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Where might I find the setup details for this? I am very interested in getting this configured and working. Are there any special configuration items on the EntraID side?

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The docs for config can be found here: https://docs.syncromsp.com/end-user-details/#actions-button-menu-1

we got them due to joining the EA. You should have a couple of emails and links like this. Not started the config yet but plenty of GDAP config.

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This might sound like I’m kissing up to Syncro but I’m just glad that I chose Syncro. I had never hear about it a couple years ago and then stumbled across it via an ad and even though it’s not perfect, one thing I do like, is that Syncro is always trying to improve and add features like XMM integrating Microsoft into out consultancy’s.

I’m still learning how to take advantage of all the pieces and as a one man show, it is difficult when I have to support as well as train. As it is, I’m already working all day. (Sound familiar to any of you out there? haha)

Anyway, I get quick support (usually Andy because he does everything) but it’s quick and if I took the time to read the manual, I’d do much better.

Again, thank you Syncro for pushing yourselves to improve and help make our lives a bit better.

“One tool to rule them all!” The new slogan for advertising???

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