Comet Backup: Integration

Knowledge Base
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Comet Backup Integration


Comet is a versatile and secure backup software designed for Managed Service Providers. It offers a flexible backup platform, allowing complete control over your backup environment and storage destinations.

Note: This new Comet/Syncro Integration is not related to the Syncro Backups feature which was powered by Comet and deprecated in 2022.

Key Features of Comet Backup
Comet Backup Products and Pricing
Server Options
Supported Backup Types and Features
How to Buy Comet Backup through Syncro
Syncro Integration with Comet Backup
Comet Backup Configuration
Support for Comet Backup
Migrating Billing to Syncro
How Billing Works

Key Features of Comet Backup

  • All-in-One Platform: Manage backups for all your users in one place with our white-label software solution.
  • Simple Pricing: Grow your bottom line with our profitable per device pricing model.
  • You’re in Control: Choose your backup destination, server location, configuration, and setup.
  • Fast and Secure Backup: Supports Windows, MacOS, Linux, Microsoft 365, and more for comprehensive data protection.
  • Flexibility for Disaster Recovery: Protect and restore partitions, databases, servers, files, and folders.
  • Innovative Technology: Uses client-side deduplication for efficient, encrypted, and incremental forever backups.
  • Configurable Integrations: Integrates with leading vendors like AWS, Microsoft Azure, Wasabi, Backblaze, and Google Cloud. Offers an expandable API for deep integration into your backup environment.
  • Packed with Essential Features: Offers fast, flexible, and secure solutions, data deduplication, free support, white-label software, and availability in 12 languages.
  • Easy Deployment: Start running backups and restores in less than 15 minutes with a 30-day free trial.

Comet Backup Products and Pricing

View pricing here.

Server Options

  • Self-Hosted: For maximum flexibility with control over your setup.
  • Comet-Hosted: Quick, easy, off-site solution with a server hosted and managed by Comet on a private AWS cloud.

Supported Backup Types and Features

  • Files and Folders: Customizable backup configurations for Windows, Linux, and MacOS.
  • Disk Image: Full system recovery options for Windows.
  • Microsoft Office 365: Comprehensive backup options for Outlook, OneDrive for Business, SharePoint, and Teams.
  • Microsoft SQL Server: Supports SQL Server 2005 and above.
  • Microsoft Hyper-V: Backup options for all versions of Hyper-V.
  • Synology: Integrates with Synology package center for secure backups.
  • Microsoft Exchange Server: Supports Exchange Server 2007 and above.
  • Windows Server System State and Windows System Backup: Supports backing up System State .vhd files and entire system volumes.
  • MySQL and MongoDB: Backup options for various database types.
  • Application-Aware Writer: Back up files in applications utilizing a VSS writer.
  • Program Output: Integration point for backing up a variety of different programs.

Syncro Integration with Comet Backup

The integration between Comet and Syncro creates RMM Alerts in Syncro for specific events in Comet Backup. This feature enhances the monitoring and management capabilities for Partners using both platforms.

Comet Backup Configuration

  • Open your Comet Backup portal.
  • Go to Settings > Integrations > PSA & Alerting Services
  • Click on “Add” to set up the integration with Syncro.
  • You’ll be asked for your Syncro subdomain and an API key. You’ll need to create an API key in Syncro with the following permissions:
    • RMM Alerts - List
    • RMM Alerts - Create
    • RMM Alerts - Delete
    • RMM Alerts - Clear/Manage
    • Assets - View Details
    • Assets - List/Search
  • Once you’ve created and entered the API key, click Save and you’re all set!
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