Topics tagged kib-psa

Topic	Replies	Views	Activity
PSA: Alerts: Leads Alert badge doesn't show up when a new lead comes in Known Issues kib-psa , alerts	0	17	February 6, 2023
PSA: RICH TEXT : Request to remove 2500 character limit after rich text was enabled Known Issues rich-text , kib-psa	0	26	February 6, 2023
PSA: TICKETS: Ticket Comment email is being sent for tickets created via email despite setting "Ticket Comments - do not email comments by default" enabled in Ticket Preferences Known Issues kib-psa , tickets	0	22	February 6, 2023
PSA: Calendar: Identified cases where All-Day Appointments set for two days can cross to three days Known Issues kib-psa , calendar	0	33	January 25, 2023
PSA: Reports: Identified cases where Scheduled Reports do not send as intended Known Issues kib-psa , reports	0	34	January 25, 2023
RESOLVED- 1/20/23: PSA: Rich Text: Ticket Comments do not show in UI in Split Ticket Modal Known Issues rich-text , kib-psa , resolved-psa	0	139	December 19, 2022
PSA: Rich Text: Additional Padding on Line Breaks Known Issues rich-text , kib-psa	0	54	January 20, 2023
PSA: Rich Text: Pasting URLs won't immediately convert the URL to a hyperlink after hitting space Known Issues rich-text , kib-psa	0	40	January 20, 2023
PSA: Rich Text: Ticket Update Banner not consistently triggering with inbound SMS Known Issues rich-text , kib-psa	0	41	January 20, 2023
PSA: Rich Text: Unable to edit Ticket Description field in Leads Module Known Issues rich-text , kib-psa	0	42	January 19, 2023
PSA: Customer: Customer Address using Township instead of City Known Issues kib-psa , customer	0	42	January 19, 2023
PSA: Rich Text: An errant Ticket Update Email is being sent to customers when a image is rendered on the ticket causing confusion Known Issues rich-text , kib-psa	0	47	January 19, 2023
PSA: Rich Text: Identified cases where formatting is lost on Ticket Comments created over API Known Issues rich-text , kib-psa	0	50	January 19, 2023
PSA: Rich Text: Additional Errant Email being sent unexpectedly Known Issues rich-text , kib-psa	0	81	January 19, 2023
PSA: Rich Text: HotKey - Shift + Tab not reversing tab as expected Known Issues rich-text , kib-psa	0	44	January 19, 2023
PSA: Rich Text: Forwarded emails creating Leads are not matching to the correct contact/customer Known Issues rich-text , kib-psa , resolved	1	254	January 3, 2023
RESOLVED: PSA : Rich Text: Editor does not automatically start a "list" if you type "1." and then hit spacebar like other HTML editors typically do Known Issues rich-text , kib-psa , resolved	1	119	January 3, 2023
RESOLVED: PSA: Rich Text - Tabbing in Ordered or Unordered Lists does not indent to sub-categories as expected Known Issues rich-text , kib-psa , resolved	1	113	January 3, 2023
RESOLVED: PSA: Rich Text: HTML showing in Asset Detail > Ticket Log "Initial Issue" column Known Issues rich-text , kib-psa , resolved	1	81	January 3, 2023
RESOLVED: PSA: Rich Text: If "Ticket Comments - default to Internal instead of External" is enabled then the Ticket Comment field will not show a yellow background as expected Known Issues rich-text , kib-psa , resolved	1	95	January 3, 2023
PSA: Rich Text: Scheduled reports email body is not rendering HTML Known Issues rich-text , kib-psa	0	137	December 19, 2022
PSA: Rich Text: When resolving ticket via "submit as resolved" the uncharged time warning prompt is not displayed Known Issues rich-text , kib-psa	0	122	December 19, 2022