Deposits in Syncro

Yes! You can enable the feature in Admin > Invoice Preferences and add Deposit items to your Inventory to start collecting these with ease.

There is a Take Deposit button on the ticket, that with just a click creates an invoice and triggers a credit to show up on the following invoice you make for that customer.

Here is a screenshot tour.

1. Click the new Take Deposit button.

2. The first time you'll need to create an Inventory item like so:

3. Then that Take Deposit button will ask you to select which Deposit amount/name you want to charge them.

4. Accept the money, then you'll see on the Ticket - Charges a pending credit for the deposit amount.

5. Next time you make an invoice from this Ticket, that Deposit credit will automatically show as a line item - just as expected.

 

We also have Variable Amount Deposits - just setup a Deposit product with the price set to 0.00.

 

Then on the Take Deposit screen, you can key in any amount you want.


Keep in mind that when a deposit is created, a deposit invoice is also created to receive the initial deposit payment. This invoice is separate from the final invoice you'll eventually create to charge your customer for the work performed in the ticket. Once the initial deposit is taken and the Make Invoice button is pressed in the ticket detail screen, both invoices will be linked to the original ticket.