# Watch Now: Syncro 2026 Release Kickoff

**URL:** <https://community.syncromsp.com/t/watch-now-syncro-2026-release-kickoff/19050>\
**Category:** Webinar Recordings\
**Created:** [January 15, 2026, 2:52pm UTC](https://community.syncromsp.com/t/watch-now-syncro-2026-release-kickoff/19050 "2026-01-15T14:52:58Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Caitlin](https://sea3.discourse-cdn.com/syncro/user_avatar/community.syncromsp.com/caitlin/32/2108_2.png) [@Caitlin](https://community.syncromsp.com/u/Caitlin)\
**Post date:** [January 15, 2026, 2:52pm UTC](https://community.syncromsp.com/t/watch-now-syncro-2026-release-kickoff/19050/1 "2026-01-15T14:52:58Z")

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Couldn’t make it to the live session? The **Syncro 2026 Release Kickoff Webinar** recording is now available to watch on demand!

This special edition of our release webinars featured **CEO Michael George** , **Chief Product Officer Dee Zepf** , and **Chief Technology Officer Kristen Costagliola** — sharing a look back at our biggest releases of 2025 and what’s ahead for 2026.

[![](https://i.vimeocdn.com/video/2105832087-e8e63f66b91d1d13e4acb584494c959aa1562fc88ba14ca503d0eee23b742fb6-d?f=webpion=us "January Release Day\_Full Webinar") ](https://vimeo.com/1153730708)

### 🔁 2025 in Review

We recapped a huge year of innovation that included:

- **PowerBI Template Hub** – Pre-built dashboards that make data insights easy (no coding required).

- **Syncro Snapshot** – A free Microsoft 365 security assessment built with CyberDrain.

- **Co-Managed IT Controls** – More autonomy for co-managed clients with scoped permissions.

- **Ironscales Integration** – AI-powered email security with streamlined billing and provisioning.

- **Workflow and Mobile Improvements** – Dozens of refinements across ticketing, reporting, and mobile for smoother day-to-day operations.

### 🚀 Live Now

Our January release introduced several major updates, including:

- **Mobile App Ticket Sorting** – Web-style sorting and filtering to help techs find tickets faster.

- **Parent/Child Ticket Redesign** – A new summary table that makes project management easier.

- **Top 5 Devices with Alerts in Reports** – Highlight proactive service delivery in QBRs.

- **Script Access by Category** – Granular security for role-based or co-managed scripting.

- **Syncro Unleashed** – Our new built-in training hub with guided paths for every role.

### 🔮 What’s Ahead

Dee, Kristen, and Michael also shared an early look at what’s on the 2026 roadmap, including:

- **Linux Agent MVP** – Bringing scripting, monitoring, and remote access to Linux devices.

- **Microsoft 365 Billing** – Streamlined billing and license management.

- **Microsoft 365 Baseline Expansion** – More built-in compliance and configuration controls.

- **Project Management** – Tools for planning, tracking, and visualizing complex work (yes, Kanban view was mentioned 👀).

- **Reporting Enhancements** – More flexible, actionable dashboards to highlight your impact.