The Vulnerable Systems Report is not generating even after waiting for more than 10 minutes. Is there something wrong on my account specifically or is it a system wide issue?
I just tested it myself seems to be working for me.
Fine here also. … … …
Migh help … .- …- . / -.-- — …- / - .-. … . -… / … -. -.-. — --. -. … - — …–…
I hopped into your system and was able to load the report without delay. Are you still having trouble with it?
For some reason I still am not able to generate it.
If you load up Syncro on a mobile device with a mobile network (not your company network) do you have the same result? If you do, go ahead and send a video https://recordit.co/ to help@syncromsp.com
If you don’t, that’ll be a good indicator that there’s potentially some sort of local network issue going on.
I just had some more time to troubleshoot and I figured it out.
I needed to whitelist pusher.com from HTTPS inspection, as the MITM policy wasn’t allowed to be processed through my proxy. As soon as I bypassed this, it ran the report. Was this a new back end change? I never heard of pusher.com before.
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It has been around for some time, a number of years. Glad to hear adding the exception was successful!
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