We use Syncro for business and residential clients. How VAT is worked out now is simple for us.
Moving to the new system of putting exVAT pricing in will cause us complications. For example something we charge £140 inc vat for will now have to be put in as £116.67 ex vat. This is inevitably going to cause problems for my technicians when giving residential clients pricing.
I propose a toggle switch, or even having 2 boxes to be able to put in the price as either exVAT or incVAT.