Use Case Examples for Ticket Workflows

Now that we have been using Syncro for about a year, we are starting to dive deeper into its feature-set.

I am looking for some use-case examples of what we might use the “Workflows” feature to accomplish. I’ve read the Syncro help article, and it’s not really clicking. I would like to read some concrete examples what what “need” the Workflows feature solved for your organization.

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I just gave you a lovely answer to the wrong question…sorry

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