Unable to login to ayncro app

I have a pixel 8. I recently had to get it replaced to die a hardware issue. The syncro app was working fine on that one. When I reinstalled the app on this one. It will load the screen that has me “tap to login” but when I tap it nothing happens. Tried reinstalling app and still nothing.

Maybe your new phone restored from a backup, I’d go into the settings > apps > syncro and delete cache/data and try setting up again.