Timezones for MSP's with multiple offices

Implementation of technician and customer time zones. For MSP’s with multiple locations, it is difficult to remember to translate everything in to the parent timezone. Business Hours for SLA’s should be based off of the customer’s time zone.

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I agree. The MSP I work for is based out of Wisconsin, yet I work remote (as a tech) in Las Vegas, NV. 2 time zones, same company. This would be immensely useful.

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