Ticket summary report

I need a way to generate a report that contains the following headers:
Ticket Number, minutes/hours per ticket, Subject, Customer (the rest doesn’t matter now).

I’ve went through all the reports and couldn’t find anything.

Ticket time tracking has a row for each timer/note/communication with no ticket subject. And Ticket export has now minutes/hours summation.

Some clients only need a summary of what was done.

PS: Ticket time tracking export is not sorted in any way humanly understandable.

1 Like

Hi @vlad.velciu

We currently do not have a report available to export that specific data to one file. This is something that may interest others as well. Please feel free to post this request here: Feature Requests & Suggestions - Syncro Support Community where it can be reviewed and allow for other users to engage and up-vote.