I need a way to generate a report that contains the following headers:
Ticket Number, minutes/hours per ticket, Subject, Customer (the rest doesn’t matter now).
I’ve went through all the reports and couldn’t find anything.
Ticket time tracking has a row for each timer/note/communication with no ticket subject. And Ticket export has now minutes/hours summation.
Some clients only need a summary of what was done.
PS: Ticket time tracking export is not sorted in any way humanly understandable.