As of right now, ticket status order can be changed under:
More
Admin
Tickets
Preferences
Additional Settings
However, this only currently appears to be affecting the list inside a ticket, when you try to change the status. It does not affect the display order on the main ticket screen.
It appears the main display TICKET screen remains in alphabetical order. I contemplated changing the names to say 01…, 02…, but found that some system statuses could not be renamed.*
This is following up on a feature request Alyssa from Syncro said she submitted in Oct 2022 for this functionality.